Quality

Blue Water is an international company with strong local client relations. Quality and service is an important part of our daily effort to find the best solution for the client and the condition on which we are selected to carry out the next assignment.

We have a defined quality objective and binding quality policy which is continuously verified and revised.

Objectives:

  • Being known as problem solver with an expressed wish to understand and map out our clients' needs
  • Finding the best and most competitive solution for our clients while acting as a trustworthy and reliable partner
  • Having a professionally run, flat organisation with short lines of command
  • Swift implementation of changes
  • Ensuring that necessary resources are available in line with company development and needs
  • Ensuring that quality activities take place at all levels of the organisation and in accordance with the demands of DS/EN ISO 9001:2008

Policy:

  • Delivering solutions and advice which fullfill client needs, authority demands and live up to international standards
  • Finding the optimal solution in each case
  • Giving clients and potential clients professional advice and service
  • Maintaining open and close relations with our clients and other business relations
  • Ensuring that each department and its employees are familiar with the demands for quality and documentation
  • Organizing and implementing continous information and education to enhance quality awareness
  • Actively involving employees and management in continuous quality improvements based on quality goals laid out
  • Implementing a documented and certified quality control as per ISO 9001:2008
  • Continuously carrying out methodical measuring and follow-up on client satisfaction
  • Listing quality improvement goals and plans of action in the entire organisation as well as carrying out methodical follow-up on performance and results
  • Supervising through internal audits and management evaluation the efficiency of the quality control system
  • Employing only subcontractors and partners which fullfill the criteria for approval by the company

 

Quality Control


Blue Water Shipping Esbjerg is certified according to IO 9001:2000. Combined with focus on the daily contact with clients, employees, subcontractors and the authorities, quality has always been a natural part of our image.

Implementing an in-house quality control system, we ensure an efficient tool which enables us to handle goals for quality, demands and expectations in relation to our clients, employees, subcontractors and other interest groups.

Further to this, we make sure that we fullfill client demands, official regulations and statutory provisions at all times.

As a natural part of our control system, we have additionally decided to include and integrate environmental and work environment control as well as having achieved ISO 14001 environmental standard certification.

With these certificates, Blue Water wishes to present the image of being a quality and environmentally friendly, modernly run company.

 

ISO certificates 2011